Privacy Policy

1.1 Personal Details

We may collect personal information, including but not limited to your name, email address, and phone number, primarily when you make purchases on our Website. Please note that if you purchase our products through third-party platforms, we may not have access to this information.

1.2 Types of Information We Collect

In the past year, we have collected the following types of information:

- Basic details, such as names, addresses, phone numbers, and email addresses.

- Information about your online activities, including websites visited, search history, and interaction with advertisements.

- Geolocation data based on your device.

- Sensitive information, such as race, health details, or religious beliefs, but only when necessary.

Text Marketing and Notifications

How We Collect Your Information:

When you use our Messaging Service, we gather various details from you. This includes:

- Your phone number and email address when you sign up.

- Your messaging history and the content of your messages.

- Information collected through cookies or similar technologies, which help personalize your experience (like sending you reminders about your shopping cart).

- If you join any contests, sweepstakes, studies, or surveys through the Messaging Service, we collect your contact information and any other details you provide.

- If you contact us with questions or for customer service, we'll also collect your contact information.

1.3 Chatbot Interaction

If you use our chatbot, we may collect information related to your interactions with the chatbot and any information you provide during those interactions.

1.4 User-Generated Content

When you post comments, feedback, reviews, or other content on our Website, you may be providing us with personal information.

1.5 Contacting Us

When you contact us for inquiries or other purposes, we may collect the information you provide during these interactions.

1.6 Payment Details

For online purchases, your payment details are processed by third-party payment processors like Shopify. While we may see the last four digits of your card, we do not store your full payment information. You can review Shopify's privacy policy at www.shopify.com.

Your Security

At whiteandwarren.com, we prioritize keeping your financial details private and secure. Here's how we do it:

1. Secure Online Shopping: We use QualitySSL, a top-notch security technology, to encrypt your order information. This means your data is turned into a code that's extremely hard to read, ensuring your transaction is safe and processed immediately.

2. Safe Credit Card Transactions: When you buy something, the credit card details are handled in a secure part of our website. This prevents any misuse or unauthorized access to your information. You'll know you're in a secure area when you see a yellow padlock icon at the bottom left of your screen and the web address begins with www.whiteandwarren.com. This secure zone is where you'll stay throughout the entire checkout process.

3. Trusted Partnerships: We work with third-party companies for credit card processing, shipping, and website hosting. These partners only get the information they need to do their jobs. We make sure they follow strict rules to keep your information safe and private, in line with federal standards.

4. Staff Training and Policies: Our team is trained to protect your personal information. They're instructed to use this information only for business reasons, ensuring your privacy is respected.

5. Legal Compliance: If the law requires it, we may have to share certain personal details about you. This would only happen if ordered by a court or if we believe it's necessary to follow legal requirements. Your security is our top concern, and we're committed to ensuring a safe and trustworthy shopping experience at www.whiteandwarren.com.

1.7 IP Address and Other Automatically Collected Information

We collect general information about your visits to our Website, including the date and time of your visit, your geographic location, and your browsing activities. This information helps us enhance your experience on our Website.

1.8 Third-Party Partners

We work with third-party companies to operate our Website and gather data. These partners may use cookies to collect anonymous data about how users interact with our Website. They have committed to using this information solely to improve our services and not for their own purposes.

3.1 Cookies

Cookies are small files sent to your computer that remember your preferences and visits to our Website. You can manage or delete cookies through our cookie banner, browser settings, or mobile device settings. However, disabling cookies may affect the functionality of our Website.

3.2 Web Beacons

Tiny images known as web beacons help us track which parts of our Website you visit.

3.3 Pixel Tags

Pixel tags track your activity on our Website, including the links you click. We also utilize Google Analytics to understand user interactions without revealing personal identities. To learn more about Google Analytics or opt-out, visit here and here. We may incorporate additional tools in the future to enhance our website analytics.

We may allow third-party companies to place cookies on our Website to track your activities. This enables personalized ads based on your interests. While these third-party companies' practices are not covered in our Privacy Policy, we adhere to the guidelines set forth by the Digital Advertising Alliance. You can opt-out of personalized ads through our cookie banner on the Website or by visiting optout.aboutads.info or optout.networkadvertising.org.

- Communication

- Order fulfillment

- Issue resolution

- Payment processing (handled by Shopify)

- Understanding user preferences

- Website improvement

- Ensuring website functionality

- Compliance with legal requirements

- Maintaining website security

- Other purposes detailed in our Privacy Policy and Terms and Conditions

We may contact you for essential updates, security, or account-related matters. If you wish to unsubscribe from emails or messages, please let us know.

- Opt-in to receive emails or messages from us

- Opt-out at any time (unsubscribe link in emails, reply with "STOP" for certain texts)

To cancel, text "STOP," "END," "CANCEL," "UNSUBSCRIBE," or "QUIT" to our shortcode. You'll get one more message confirming your request. Please note that our system might not recognize other formats of unsubscribe requests. If you're subscribed to multiple programs from WHITE + WARREN, you'll need to unsubscribe from each one separately.

- Exercise control over your communication preferences through our Privacy Choices page or by reaching out to us at customerservice@whiteandwarren.com

Remember, other ways of opting out won't be recognized. Standard message and data rates may apply. For help, text "HELP" to the number from which you received the messages, or contact us directly for more information. To unsubscribe, please follow these steps.

Click here for more information.

- Access: You can request access to your data.

- Deletion: You can request the deletion of your data.

- Correction: You can update or correct your data.

- Objection: You can object to specific data uses.

- Portability: You can request data portability. To exercise these rights or learn more, please use this link for our Data Subject Request form or contact us at customerservice@whiteandwarren.com.

White + Warren

80 W 40th St

New York, NY 10018

customerservice@whiteandwarren.com

877-887-7707